Disclaimer

While Exelin makes every effort to ensure that information on this site in relation to Exelin and its activities is accurate and up-to-date it does not accept any legal responsibility for any omissions or errors on the site unless due to its negligence or the negligence of its employees. Exelin makes every effort to ensure that all information on the site is accurate and safe but cannot accept liability for any resulting injury or damage unless due to its negligence or the negligence of its employees.

While Exelin makes every effort to vet external sites it does not endorse or accept responsibility over any external sites that may be linked to or from this site.

Privacy

Exelin has a firm commitment to privacy and the Data Protection Act. When applying to become a registered user your IP address will be automatically logged with our database to help diagnose any problems with our server and to provide a high level of security to the database.

Cookies set by this site are for the purpose of Google Analytics and Webform submissions.

Data Protection

The details you have provided here will be used to deal with your enquiry and/or send you more information about Exelin. Your information will not be divulged to any third parties and will be treated in the strictest of confidence. If no further processing is required, we will hold your details for a period of time which will be determined by our financial legal requirements.

Security and Data

Exelin endeavours to ensure that the site has the essential security measures in place to protect the loss, misuse and alteration of any information in our control. Users have the option of changing their account registration details previously supplied to Exelin by writing to Somerset Energy Innovation Centre, Woodlands Business Park, Bristol Road, Bridgwater, Somerset, TA6 4FJ.

PROGRAMME TERMS AND CONDITIONS

Agreement: The programme to be delivered by Exelin Ltd will be detailed with the booking details. By confirmation of delegate booking and/or issuing a Purchase Order number for the programme the Client is deemed to have accepted the terms & conditions in entirety.

Disruption or changes: Programme facilitators and topics although confirmed, may through unforeseen circumstances necessitate substitutions, alterations or cancellations of the facilitators, topics, venues, individual programme events/meetings. Exelin reserves the right to alter or modify the facilitator, topics and/or dates if circumstances deem performance impossible. Any substitutions or alterations will be notified to the Delegate/s as soon as possible. Exelin will endeavour to make the amended arrangement as close to the original contract agreement as they can but exceptions to this may arise. This term does not prejudice the rights of Delegate/s to a full programme as defined in this contract once the programme price has been paid.

Attendance: The Delegate/s nominated at the time of booking will arrive at the correct venue in good time for commencement of presentations, teaching and coaching. Should an unforeseen problem arise which will result in non attendance a message should be left on 0845 608 3838.

Cost: The complete cost of the programme by will be detailed in the booking details.

Payment terms: Payment must be received before a programme commences. A place is not guaranteed until payment is received and acknowledged. Should a company indicate through accepting the terms and conditions that it will be sending a Delegate to a programme and then decides to cancel, Exelin reserves the right to levy a £100 administrative charge per Delegate.

Insurance: Exelin does not insure Delegates. Employers Liability Insurance should remain with the Client at all times.

Substitution, Postponement and Cancellation: Delegates will be permitted to be substituted prior to the commencement of a programme but only with prior mutual agreement. A substitute may only be nominated prior to the commencement of the programme and not at any subsequent time. In normal circumstances a substitute cannot join after the first programme event has occurred.

If a Delegate starts a programme but is subsequently unable to attend or complete the programme no refund will be given, except in exceptional circumstances and at the discretion of Exelin. However transfer to a later programme within a 12 month period may be considered if such a programme is available.

Cancellation can be made in writing by either side to the contract but must be acknowledged in writing by the other party. In any dispute as to the validity of the cancellation of the agreement evidence of receipt and response would need to be produced.

Providing Funds have been remitted and acknowledged the following Cancellation Charges apply:

More than 15 working days

Cancellation: No Charge

Between 11 and 15 working days

Cancellation: 25% fee

Between 6 and 10 working days

Cancellation: 50% fee

Less than 6 working days

Cancellation: Full fee

 

Records: Records will be kept by for the purpose of maintaining an accurate and relevant data base. This information may be used:

a) By the Servants or Agents of Exelin in execution of their work with the client

b) For evaluation purposes

c) For use in promotional and case study material

 

Clients that do not wish to be contacted for marketing purposes should advise directly prior to attendance on a programme: Email: bookings@exelin.co.uk  Tel: 0845 6083838

Photographs taken during the programme may be selected for marketing / publicity purposes by Exelin. If you object to your photograph being taken or used, please advise the facilitators / organisers prior to commencement of the programme.

Termination: The agreement can be terminated by mutual agreement at any point during the contract term in the following conditions:

a) Unforeseen changes in the Delegate/s circumstances lead to non attendance at the appointed dates

b) By mutual agreement

 

Disputes: Any dispute arising from this contract will be considered using English Law.  

 

Agreement

Use of this site constitutes an acceptance of these Terms & Conditions.

 

* Calls to our 0845 number cost 5p per minute, plus your phone provider's access charge.